Storage: Limit, Count, and Excess


Deskree offers a variety of pricing plans with different API calls and Storage limits. In this guide, we will explain how Storage is counted against your project Storage limit.

To view your project's current limit and used data, navigate to Project Settings -> Billing tab.

When do API & Storage limits reset?

API and Storage limit reset at the of the billing cycle. Which is the 20th of each month.

How do I delete files?

To delete a file from storage, you can do one of the following:

How storage usage is counted?

Every time you upload files through APIs, we calculate the total amount of storage being used by the system. When you remove files by deleting a row of the database that had that file, your storage usage is decreased in the limit.

You can also view your storage usage in Project Analytics -> Storage tab.

Limit Exceeded

Free Plans

If you are on a Free plan and exceeded your Storage limit, the system will stop accepting API requests that include files upload until any of the following events happen:

  • The limit is automatically reset on the 20th of each month

  • The project is updated to one of our paid plans

If your project is on the paid plan, the system will continue accepting the requests that include file upload and any API requests above your included limit will be billed to you at the end of the billing cycle (20th of each month).

As storage size varies throughout the billing cycle, we use the maximum storage size used during the billing cycle for additional storage charges.

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