Contact Us
Get in touch with the Tetrix AI team for support, questions, or partnership opportunities.
How Can We Help?
Whether you’re experiencing technical issues, have questions about our platform, or want to explore partnership opportunities, we’re here to help.
Support Categories
🔧 Technical Support
- Integration issues
- Configuration problems
- API questions
- Performance troubleshooting
💼 Business Inquiries
- Partnership opportunities
- Enterprise solutions
- Custom implementations
- Pricing questions
💡 Feature Requests
- New feature suggestions
- Platform improvements
- Integration requests
Alternative Contact Methods
Community Support
For community-driven support and discussions, visit our GitHub Discussions:
Documentation
Before reaching out, please check our comprehensive documentation:
- Getting Started - Setup and initial configuration
- Integrations - Platform-specific guides
- Capabilities - Feature documentation
- Troubleshooting - Common issues and solutions
Response Times
We aim to respond to all inquiries within:
- Technical Support: 24-48 hours
- Business Inquiries: 1-2 business days
- General Questions: 48-72 hours
For urgent production issues, please include “URGENT” in your subject line and provide detailed information about the problem.
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